Device protection from verizon helps fix cracked screen or phone damage in no time. Accidental damage isnt covered by the apple warranty. If your verizon device has a manufacturing defect, your verizon. Florida residents are also subject to a deductible for postwarranty defect claims. With verizon protect our best value, you can also get crackedscreen repair for select smartphones, subject to parts availability, and tech coach support for almost anything that your device connects to. All of these locations use genuine apple parts to ensure that your screen works like new after its repaired. Eligibility for crackedscreen repair or battery replacement is determined. Does the manufacturer warranty cover a cracked screen. Follow the on screen directions to complete your service order. For cracked screens, sameday repair may also be available at an asurion certified repair provider or by having a certified technician come to your home or office. Schedule a free appointment at a microsoft store near you.
You can also have it repaired as soon as the same day. The phone is still under the limited warranty until may 30th, 20. Feb, 20 my 3 year old son accidentally cracked the screen on my iphone. I have the lg chocolate touch and about 2 hours ago my buddy sat on it and cracked its lcd screen. But when drops and falls result in cracked screens, it can be hard to enjoy your favorite content on your device. If you dont have insurance, the warranty will not cover this phone because of the cracked screen. You can find your order number when you login to your otterbox. I shattered the screen of my shiny, beloved note8, and took asurion up on their replacement claim process that started in the my verizon app. Verizon is offering some new perks for customers on its total mobile protection insurance plans, including the option to get broken or cracked. Verizon isnt the only carrier with this sort of plan.
Oct 19, 2017 verizon isnt the only carrier with this sort of plan. And because there is a crack in the screen, the warranty is void because they cant replace it with one similar because of the crack. That said, if the phone is physically damaged in other ways, other than just the charging port, they will still add the damaged phone fee on because they cant simply fix the warranty issue and refurbish the phone, now they have to do much more work. Ive seen some places online and local that will replace your screen for about the same amount of an insurance deductible if youd rather not have a refurbished phone. Quick cell phone repair cracked screen repair with verizon. Get your cracked phone screen repaired easily with asurion for a fraction of the phone replacement cost. Verizon wireless is a telecommunications company in america. Cracked screen and mobile repair with total mobile. I have read the extended warranty and cannot see anywhere whe.
The potential for problems plus the cost of purchasing a special toolkit and a replacement screen is enough for me to tell you thats repairing your cracked iphone screen on your own is probably not worth risk. The following details how much verizon device protection costs, what it covers, what it doesnt cover and how it stacks up to other options so you can decide whether the verizon insurance plan is a good buy for you. When your iphone screen is cracked, you always have the option to do nothing. Device protection can help you replace your device if its ever lost, stolen, damaged or defective after the manufacturer warranty expires. However if you bought insurance on the device you can utilize that. Getting a speedy repair or replacement for a damaged phone or cracked screen is key. But the type of damage can affect your repair options. Your device will be replaced with a certified likenew replacement at no cost a like unit or one of similar make and model will be substituted. Verizon will come fix your cracked phone screen at home, but only in. You can have a cracked or broken screen repaired at a low deduction if you are in an eligible location. Get service for your out of warranty or damaged surface.
The standard 1 year warranty only covers hardware, not user accidents. Im trying to clarify if a cracked screen really voids the warranty on a phone, and in particular in the case of phone possible affected by sudden death. Microsoft stores offer services like cracked screen and physical damage replacements for surface laptop 3 and surface pro x. Cracked screen repair is only available in select markets for certain devices.
Cracked phone screen while trying to transfer to a warranty. Except in florida, replacements for postwarranty defects are provided through the verizon wireless extended warranty program. Cracked screen and mobile repair with total mobile protection. Whether we can repair your cracked screen will be determined upon inspection of your device. On my customer receipt i have a 1 yr manufacturer warranty but im pretty sure its not covered under that warranty. Cracked screen repair available for select smartphones, subject to parts availability. Then you can work on getting your phone screen repaired. You can repair a cracked iphone screen at an apple store, an apple authorized service provider, or by sending it to an apple repair center. If youre enrolled in verizon protect verizon protect multidevice, total mobile protection, total mobile protection multidevice, total equipment coverage or extended warranty. Cell phone warranty many cell phones come with a oneyear limited warranty when you first buy it. For eligible smartphones, the cracked screen repair deductible is lower than the. Verizon will come fix your cracked phone screen at home, but.
Well come to you and fix your phone in less than an hour whether youre insured or not. Total protection plus cracked screen sprint community. Of course, the situation will be different from country to country, but i see people from all over the world with similar problems. Verizon phone replacement and repair solutions, such as verizon protect and total mobile protection, can help get the help you need in potentially stressful situations. Includes battery replacements for battery malfunctions for select smartphones, subject to parts availability. My phone did have insurance through verizon and asurion. As far as whether or not asurion will repair that screen is a question for them. Repair your mobile phone or cracked screen with verizon total mobile protection. Repaired with manufacturerapproved parts and our 1year warranty. Sending the warranty replacement back is the right move for now.
Apr 04, 2010 verizon wireless phone warranty question. Verizon iphone 5 warranty cracked screen gnosigsear. Screen protectors accessories verizon wireless url. You should not use these feature on public computers. Verizon has special perks for customers on the total mobile protection insurance plans. Get the level of service you need in order to keep your device up and running. Part of the warranty states that verizon takes your phone and replaces it with a different phone. Please call us if you have trouble logging into your otterbox. Does anyone know that your warranty can replace your cracked screen. Verizon wireless is the second largest and most popular wireless telecommunication providers in the united states.
Total protection plus cracked screen cracked my iphone 6 screen, everyone i know that has one has cracked theirs as well. Repairing your phone with asurion is typically faster, more affordable, and trustworthy than going to a thirdparty repair store. Screen repairs will be completed using original manufacturer parts as soon as the same day. The damaged device fee is applied when a device is returned as defective for a certified likenew replacement device, but is found to have been misused, has liquid damage, hardware alterations or unreasonable wear and tear use our identifying device damage how to use guide to see if your device has any of these types of damage. It doesnt include physical damage caused by outside forces e. Verizons new phone insurance might be better than applecare. Get a nextday replacement for your lost, stolen, or damaged verizon phones. Unlocked cell phones free delivery possible on eligible purchases. How can i fix a cracked or broken verizon wireless phone. Oct 17, 2018 luckily, there is cell phone warranty and insurance that helps protects our pockets when we drop our phones and smash the screen, or drop it in the toilet.
Save money instead of paying full retail cost, and get a replacement device as soon as the next day. Samsung premium care extends the phones original oneyear warranty for as long as you pay for the policy and covers accidental damage including drops, liquid spills, and cracked screens. Asurion provides extended phone protection for verizon customers where others. Extend your mobile screens life with a screen protector found at verizon, because once its scratched, theres no going back. Samsung premium care extends the phone s original oneyear warranty for as long as you pay for the policy and covers accidental damage including drops, liquid spills, and cracked screens. Warranty, sudden death, cracked screen xda developers. Verizon states that since the screen is cracked, the warranty is void for everything on that phone. If you have a broken or cracked verizon wireless phone, you can have. Verizon s new phone insurance might be better than applecare.
The clue is in the name, its a glass screen, not plastic like on older phones, and glass breaks when you drop it. Her phone has worked fine ever since until 2 days ago. Tmp is a combination of products, each of which is available separately. To verify your eligibility for a verizon warranty, call 866 4065154 from a phone other than the one youre experiencing a problem with tollfree from a landline phone or visit a verizon wireless store. Once you are logged in, you can find your order number in the order history section within the my account area.